Missing registration email / no verified e-mail received

Missing registration email / no verified e-mail received

Registration steps 2 and 3 are made within 5 minutes by a web server, and sent out automatically. The mail is sent from: training@diveraid.com

If you do not receive the verify email, then you have an email filter that has trapped in the SPAM folder or deleted this email. Check your SPAM folder.

Next add @diveraid.com to your 'Friends' or white list in your e-mail account and in your personal computer security software e.g. McAfee, Norton Internet security, Bit Defender (these programs may hide or delete your mail!).

Then RESEND yourself a verification e-mail, by entering your e-mail address and Password and click Login and send yourself a new verification e-mail: CLICK HERE

This should solve 90% of any problems. Or your Internet service provider (ISP) or mail provider has black hole your mail or is refusing to accept mail. Check directly with your ISP for filtered email or Bulk or Junk folder for this. Ask them or add @diveraid.com as acdepted/safe/Friend.

Hotmail, MSN and Yahoo - see comments below.

Reconfigure your email filters by adding address @diveraid.com to your white list, safe list, address book or other approved senders for online mail, reduce the filter level, or turn off your spam filters temporarily.

Then RESEND yourself a verification e-mail.


Internet security software programs like Norton / Symantec and others are designed to intercept, hide and delete your mail. New computers come pre-installed with these programs set up with maximum settings, which results in a lot of missing email. Look into the configuration or approved sender list in the security program.

Many ISP's and corporate networks use filter systems to trap email. These systems are normally installed and run by the mail system admin, and completely hidden from ordinary user. The purpose is to strip out the bulk of spam (75%) and protect the mail server from excess activity. These are in addition to any spam system the user has installed. If the ISP system is a cheap, simple or free system, then it will also trap good email along with the bad. Simple systems confuse the good and bad email (false positives), and delete real email along with the junk. Some ISP's will let you inspect the quarantined mail, when you login directly to the server, but many will simply delete this mail without your knowledge.

The free mail services may delete it regardless of your settings. Many free mail services (Hotmail, etc.), have become "one way" mail services. They will accept replies to your original outgoing mail, but refuse to accept fresh incoming mail from unknown people. New sender mail to you is deleted on sight (black hole), without warning or notification to you or the sender - the mail service just deletes it - end of story. All this occurs because the free mail service is trying to dodge spam, but they also throw out your genuine mail in the process. Getting your registration details can be difficult in these situations.

Grey-listing (Yahoo, etc.) is a growing trend amongst ISP's. When new mail is being sent to you, your ISP deliberately refuses and rejects every piece of mail sent to you. That's right - everything is bounced back. Your ISP's mail system issues a "soft bounce" error 421, 450 or 451 - Please try again later system command. The mail was there ready for you, but your ISP refused to accept it.
So what happens next? Your ISP's mail system has actually captured and tracked the sending IP or Message-Id of this delivery attempt it just refused. Later, when the senders MTA (hopefully) does try to resend that piece of mail again, the IP or message number is matched from attempts before, and the message is then received normally. Why?? The basic idea here is that real mail sending systems will queue the message and try to deliver it again later, but spammers on hijacked computers will abandon the delivery attempt, and move on to spam someone else.

If your ISP does this grey listing, then all your mail will be arrive delayed to you (15 mins to a day late), and possibly never arrive. This practice is rather naive and not that effective at reducing spam. It clogs up mail delivery systems even further, and reduces the efficiency of email with no benefit to anyone.

Mail forwarding from one ISP / mail provider to another is a bad idea and should be avoided. The chance of a non-delivery or failures is greatly increased. As mail passes from one MTA to another, the messages properties of sender domain, IP's, SPF records, Rev DNS checks will no longer align correctly due to the forwarding process. You will lose a lot of mail to the forwarding process, because forwarded mail can now look to be poorly created, faked or spoofed, and the various MTA's will reject and black hole the mail.

If you are not able to solve your email problems, perhaps a free Google mail (gmail) account may be a better solution.



Enter your e-mail address and Password and click Login and then click to send yourself a new verification e-mail

For further assistance, contact: admin@diveraid.com to assist.


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